Know Your Client Case Manager - Associate

Requirements

• Manage and coordinate Know Your Client (KYC) due diligence activities for new and existing client relationships
• Ensure adherence to internal KYC policies, Key Operating Standards (KOS), and external regulatory requirements
• Manage the client adoption and onboarding process in partnership with Due Diligence (DD) analysts
• Conduct risk-based evaluations aligned with the intended nature of business, purpose of the relationship, and source of funds
• Collaborate with internal stakeholders to support file progress, completion, and overall quality
• Comply with data protection requirements and client confidentiality restrictions

Benefits

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gifts and volunteer programs