Knowledge System Specialist - Intermediate

Code Plateau
Fayetteville, NC
Category Consulting
Job Description
Role Overview

Administer and enhance SharePoint Online and Microsoft 365 collaboration tools to improve information sharing, streamline business processes, and support organizational effectiveness. This role involves working closely with government stakeholders to manage SharePoint sites, organize enterprise content, and recommend collaboration solutions.

What You Will Do

Administer and maintain SharePoint Online sites, document libraries, lists, permissions, and enterprise content. Develop knowledge management solutions, configure SharePoint site structure, and provide user support.

Why It Might Be a Fit

The ideal candidate will have experience with SharePoint Online, Microsoft 365, and knowledge management best practices. Strong communication, organization, and customer service skills are essential. Experience with Microsoft Power Apps and Power Automate is a plus.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (or equivalent experience)
  • Five (5) or more years of experience administering SharePoint and Microsoft 365 collaboration environments
  • Experience supporting SharePoint Online
  • Understanding of knowledge management, document management, and collaboration best practices
  • Experience gathering business requirements and working directly with end users
  • Active Secret security clearance
  • Ability to obtain CompTIA Security+ certification within 1800 days of hire, if required

Benefits

  • Paid holidays
  • Health insurance
  • Retirement plan
  • Equity
  • Learning budget
  • Parental leave
  • Wellness program
  • Visa/relocation assistance
  • Remote flexibility
  • Stipends
  • Bonus/commission
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