Labor Department Associate Community Services Representative

The State of Connecticut, Department of Labor (DOL) is recruiting for multiple Labor Department Associate Community Services Representative (ACSR) to support the Adjudications Unit. As a Labor Department ACSR, you will adjudicate one-party cases, write and issue decisions, advise claimants of rights, and provide general assistance in filing an appeal.

What You Will Do

Your day-to-day responsibilities will include adjudicating cases, writing and issuing decisions, advising claimants, and providing general assistance in filing an appeal. You will also be responsible for fielding incoming phone calls, opening and uploading mail and faxes, and processing employer responses.

Why It Might Be a Fit

This role requires a strong understanding of regulations and statutes, as well as excellent communication and interpersonal skills. You will need to be able to work independently and as part of a team, and be able to adapt to a fast-paced and ever-changing environment.

Requirements

• considerable knowledge of a specialized area of job service, unemployment insurance or employment and training functions
• knowledge of job service, unemployment insurance and employment training agency programs
• interpersonal skills
• oral and written communication skills
• analytical skills

Benefits

• Visit our State Employee Benefits Overview page!
• Professional growth and development opportunities
• A healthy work/life balance to all employees