Labor Department Programs and Services Coordinator

The Labor Department Programs and Services Coordinator is responsible for overseeing day-to-day operations of the American Job Center, supervising staff, and providing technical guidance and leadership. The role involves managing staff, providing customer service, and collaborating with regional partners to coordinate services and support labor exchange activities.

What You Will Do

The Coordinator will oversee the scheduling and assignment of work for staff, provide training and assistance, conduct performance evaluations, and determine priorities and plans for unit work. They will also develop or recommend policies and standards, act as a liaison with other operating units and agencies, and assist in planning and administrative coordination of multiple unemployment insurance benefit programs.

Why It Might Be a Fit

The ideal candidate will have considerable knowledge of agency policies and procedures, state and federal laws, and management principles and techniques. They will also possess strong interpersonal and problem-solving skills, as well as the ability to analyze and interpret laws, regulations, and court decisions.

Requirements

• Eight (8) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance or employment and training functions.
• One (1) year of the General Experience must have been in an advanced working level capacity at the level of a Labor Department Adjudications Specialist, Labor Department Business Services Specialist, Labor Department Career Development Specialist or Labor Department Resource Associate.

Benefits

• State Employee Benefits Overview page
• Professional growth and paid professional development opportunities
• A healthy work-life balance to all employees
• State of Connecticut is an eligible Public Service Loan Forgiveness employer
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Paid holidays