Role OverviewThe Lab Client Support Technician provides technical and preanalytic support services for a designated division of technical operations and clients.
What You Will Do
Provides technical and preanalytic support services, contacts clients with specimen information, and serves as a liaison between technical sections and customers.
Why It Might Be a Fit
We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence.
Requirements
- Understands appropriate collection, handling, and transportation of specimens.
- Accurately processes specimens according to established departmental procedures.
- Evaluates specimens for acceptability and follows the appropriate procedures for specimens that do not meet acceptance criteria.
- Develops proficiency with laboratory information systems.
- Receives and initiates telephone calls to/from customers and laboratories in a timely and courteous manner.
- Provides education, guidance, and troubleshooting to customers regarding available resources, testing and application utility.
- Maintains competency on pre-analytic equipment, maintenance and operation as needed for department support.
- Maintains work area, cleans bench tops and equipment as needed and daily at the end of the work shift.
Benefits
- Hourly rate includes shift differential for nights, evenings, or weekend shifts
- Overall hourly rates will vary based on schedule
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