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Lake House Host
Spire Hospitality
Any Location, NY
Category
Customer Service
Apply for Job
Job Description
Support operations of the Lake House property, ensure exceptional guest experience, and perform tasks such as guest relations, property inspections, and public area upkeep.
Requirements
Welcome Lake House guests in a friendly, professional manner
Clearly communicate facilities, amenities, and offerings
Respond promptly to guest inquiries and resolve concerns
Assist with guest reservations and ensure accuracy in booking processes
Perform regular checks of guest rooms and public spaces for cleanliness and maintenance
Report issues to the appropriate departments and follow up to ensure resolution
Assist housekeeping and maintenance teams to maintain a guest-ready environment
Communicate effectively with other departments to ensure seamless service
Follow guidance from the Lake House Supervisor to uphold property standards
Assist in setting up and executing special programs or events at the Lake House
Provide support to ensure events run smoothly and meet guest expectations
Benefits
Medical
Dental
Vision
Telemedicine
Pet discount program
Identity theft protection
Pre-paid legal support
Flexible spending accounts
Matched 401K
Life
Critical accidental or illness
Short- & long-term disability
Paid time off
Wellness programs
Hotel discounts
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