Launch & Enablement Specialist

GT Independence
High Point, NC
Job Description
Role Overview

The Launch & Enablement Specialist supports the Launch & Enablement Manager in preparing GTI teams for new product and technology releases. This role helps ensure key stakeholders are informed, consulted, trained, and ready to support changes before, during, and after launch.

What You Will Do

Support launch readiness planning, coordinate stakeholder communications, prepare release notes, FAQs, support guides, training materials, and stakeholder briefings.

Why It Might Be a Fit

This role is ideal for someone who is detail-oriented, has strong organizational skills, and can work effectively with product, technology, operations, support, and training stakeholders.

Requirements

  • 2+ years of experience in project coordination, enablement, training coordination, communications, change management, product operations, or related roles
  • Strong organizational skills with the ability to track details, deadlines, owners, and follow-ups across multiple workstreams
  • Clear written communication skills and ability to prepare polished operational materials
  • Experience supporting meetings, stakeholder communications, training sessions, or launch/readiness activities
  • Ability to work effectively with product, technology, operations, support, and training stakeholders
  • Proficiency with Microsoft 365 tools and collaboration platforms such as Teams, SharePoint, Planner, Smartsheet, Azure DevOps, or similar tools
  • Strong attention to detail and ability to maintain accurate documentation
  • Customer-service mindset and willingness to follow through on open questions or issues

Benefits

  • Flexible paid time off
  • Competitive wages & benefits
  • Meaningful opportunities for professional growth
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