Role OverviewWe are seeking an experienced AV Technician with a strong background supporting C-Suite executives and senior leadership. Travel may be required, up to 20 percent per month (varies by business needs; not always required).
What You Will Do
Proven experience as an AV Technician or similar role supporting enterprise meeting environments. Strong working knowledge of industry collaboration tools (for example: Microsoft Teams, Zoom, Webex) including meeting scheduling, configuration, and live support.
Why It Might Be a Fit
Excellent customer service, communication, and professionalism; able to interact confidently with senior leadership and their support teams. Ability to prioritize multiple requests and remain composed in fast-paced environments.
Requirements
- Proven experience as an AV Technician or similar role supporting enterprise meeting environments
- Strong understanding of AV fundamentals: signal flow, conferencing audio best practices, camera framing, lighting basics, and troubleshooting methodology
- Demonstrated experience providing direct support for C-Suite and executive stakeholders (high-visibility, time-sensitive meetings)
- Strong working knowledge of industry collaboration tools (for example: Microsoft Teams, Zoom, Webex) including meeting scheduling, configuration, and live support
- Excellent customer service, communication, and professionalism; able to interact confidently with senior leadership and their support teams
- Ability to prioritize multiple requests and remain composed in fast-paced environments
- Experience supporting Cisco and Lenovo Microsoft Teams Rooms and Cisco Webex hardware and technology
- 3+ Years Experience supporting executive/C-Suite Level associates
- Experienced with fully integrated AV environments, advanced control platforms, and corporate conference room technology standards
- ServiceNow ticketing experience and comfort working within SLAs
Benefits
- Full range of medical and dental benefits options
- Disability insurance
- Paid time off (inclusive of sick leave)
- Other paid and unpaid leave options
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