Role OverviewA professional services organization is seeking a Lead AI Engineer to design and build conversational AI solutions that enhance agent performance and customer interactions.
What You Will Do
Design and build conversational journeys, perform intent engineering, develop and configure agent tools, lead coordination across teams, and build, unit test, and validate agents.
Why It Might Be a Fit
The ideal candidate will have 8+ years of experience in software engineering, experience with programming languages, cloud platforms, APIs, and conversational AI concepts.
Requirements
- 8+ years of experience in software engineering or related technical roles
- Experience with programming languages such as JavaScript and Python
- Experience with a major cloud platform such as Google Cloud or AWS
- Experience with APIs, web services, and integrations
- Experience with CI/CD processes
- Experience with LLM applications, prompting, chatbots, or agent design
- Experience with an AI-assisted or agentic IDE
- Experience with conversational AI or contact center concepts
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