Lead Alterations Specialist

David's Bridal
Independence, MO
Category Operations
Job Description
The Lead Alterations Specialist is responsible for completing fittings and alterations to high standards, providing superior customer service, and leading a team of Alterations Specialists. The role involves driving customer loyalty, maintaining quality control, and training team members. The ideal candidate is passionate, enthusiastic, and customer-obsessed, with prior experience in alterations and retail.

Requirements

  • Welcome customers with genuine and friendly enthusiasm
  • Communicate clearly and concisely
  • Provide product and service information
  • Drive customer loyalty
  • Lead and oversee alterations fittings
  • Maintain quality control guidelines
  • Train Alterations Specialists

Benefits

  • Generous Dream Maker Discount
  • Referral Incentive Program
  • Dayforce Wallet
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation
  • Wellness Days & Holidays
  • Pet Benefits
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