Lead Barista

As a Lead Barista, you will be responsible for ensuring service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparation. You will also be responsible for supervising and directing department personnel to ensure quality customer service.

What You Will Do

You will increase sales through effective marketing and merchandising of products, assist in supervision and direction of department personnel, delegate job assignments and responsibilities, and maintain stock and supplies.

Why It Might Be a Fit

You will be responsible for holding personnel in the department accountable for their job assignments and responsibilities, writing department schedules, and assisting customers in the selection and purchase of specialty coffee beverages.

Requirements

• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues