Role OverviewAs a Lead Barista, you will be responsible for ensuring service standards are met and surpassed, increasing sales through effective marketing and merchandising, and supervising and directing department personnel to ensure quality customer service.
What You Will Do
You will be responsible for preparing customer beverages, maintaining customer service area and equipment, and performing cleaning tasks in accordance with cleaning standards.
Why It Might Be a Fit
You will be a fit for this role if you can demonstrate Customer 1st Behavior, execute and adhere to all Starbucks programs and policies, and work cooperatively in a high-paced and sometimes stressful environment.
Requirements
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
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