Lead Case Manager Residential Programs

Metropolitan Ministries
Tampa, FL
Job Description
Role Overview

This position provides in-office case management services to families within the emergency shelter program; evaluates and assesses immediate needs; oversees accurate data quality of all files upon client entry. The Lead Case Manager connects families with services and resources.

What You Will Do

Provide weekly case-management services to assigned clients housed in the Emergency Shelter Program, including working with clients to determine client support plan, goals, resources, and maintains client case notes, history, and data through HMIS (Unity) utilizing best practices for keeping client information confidential.

Why It Might Be a Fit

Requires heart for ministry, understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner.

Requirements

  • Bachelor’s degree in Social Work or Human Services field preferred
  • 3-5 years of Case Management experience
  • Must be knowledgeable about homeless issues, with experience working with individuals with mental health/substance abuse issues and/or be willing to seek continuing education related to the homeless population with opportunities for certification or licensure
  • Work towards obtaining licensed supervisor status to provide supervision to registered interns

Benefits

  • Salary: $48,000 - $50,000
  • Group health, vision, and dental coverage at affordable rates
  • Preventative care is 100% covered (free) on all plans
  • PTO is offered to full-time and part-time employees
  • 11 days of PTO and 10 paid holidays annually
  • Option to participate in the 401K plan with employer match
  • $15,000 in employee Life Insurance paid for by Metropolitan Ministries
  • Employee Assistance Program
  • Option to participate in supplemental group insurance plans at affordable rates
  • Tuition reimbursement program
  • Training and career development
  • Discounted membership at the YMCA
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