Role OverviewThe Lead Customer Service Representative is responsible for providing excellent customer service, maintaining store facility's condition, and performing various duties such as sales, financial controls, staffing, and security.
What You Will Do
The role includes greeting customers, assisting with sales, operating cash registers, performing multi-function operations, and maintaining store cleanliness. The Lead Customer Service Representative will also supervise customer service representatives, coach and train new employees, and perform administrative duties.
Why It Might Be a Fit
The ideal candidate will have a high school diploma or GED, experience in retail sales, and the ability to work with equipment, tools, and materials. The role requires excellent communication skills, the ability to perform basic arithmetic operations, and physical stamina to work in a fast-paced environment.
Requirements
- High school diploma or GED
- Experience in retail sales
- Ability to work with equipment, tools, and materials
- Ability to communicate information and ideas so others will understand
- Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide)
- Ability to work in a fast-paced environment
Benefits
- Competitive salary
- Benefits package
- Opportunities for advancement
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