Lead Customer Success Manager

Zenoti
Seattle, WA
Category Customer Service
Job Description
Zenoti is a cloud-based software solution for the beauty and wellness industry. We're looking for a Lead Customer Success Manager to create value and drive revenue for our customers. The role requires a strategic and trusted business partner who can analyze customer data, develop recommendations, and drive solutions to deliver results.

Requirements

  • Work with large scale enterprise customers
  • Experience with SaaS or Cloud technical accounts
  • Previous Senior-level Program Management or Product Management experience
  • Executive facilitator with excellent presentation and written communication skills

Benefits

  • Competitive base salary, plus bonus
  • Eligibility to receive equity through company Employee Stock Option Plan
  • Medical, dental, and vision coverage
  • Participation in company 401k plan
  • Paid parental leave
  • Unlimited paid time off
  • Flexible work hours
  • Wellness programs and activities
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