Lead Designer, Marketing Communications

As a Lead Designer, Marketing Communications, you will help shape, define, and drive high-impact design initiatives across digital, product, and marketing platforms. You will blend systems thinking with hands-on execution, bringing structure to complex problems and elevating the craft of design through thoughtful, scalable, human-centered solutions.

What You Will Do

You will guide experience vision, interaction patterns, and system-level design across journeys and touchpoints, helping to unify design efforts across web, mobile, physical, and hybrid platforms. Your design work is grounded in deep empathy, curiosity, and a strong understanding of user mindsets, behaviors, and expectations.

Why It Might Be a Fit

You excel at balancing the strategic and the tactical, able to see the big picture of experience ecosystems while refining the details of interaction design, flows, and component-level polish. You bring structure to ambiguity, elevate the role of design in cross-functional work, and advocate for excellence at every level of execution.

Requirements

• Bachelor’s degree in Design, Marketing, Business, Life Sciences, or related field of study
• 8+ years of experience working as a UX Designer, with at least 5 years of experience in a senior or lead capacity
• Extensive experience in applying techniques and methods of modern user experience design, discovery, and delivery
• Experience with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Miro, Jira)
• Experience with content management systems (Sitecore a plus) and user testing tools
• Experience in simplifying and communicating complex ideas to broad audiences
• Experience in managing a design process from strategy to delivery of final product
• Experience in collaborating with and influencing product, engineering, design, and operational teams
• Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work, SEO, and measurement objectives
• Advanced understanding of accessible, inclusive, and equitable design
• Experience with the principles of Agile/Scrum/Kanban
• Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation
• Strong working knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools
• Demonstrated strong understanding of the current web and mobile technology landscape
• Advanced understanding of human centered design and design thinking methodologies
• Experience creating accessible, inclusive, and equitable design
• Knowledge of best-in-class design systems (Material, Carbon, Fluent, etc) and their pros and cons
• Experience in evolving/adapting design systems or building them from scratch
• Extensive experience problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends
• Strong analysis skills; including, but not limited to, process and user flow definition
• Extensive experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables
• Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning
• Extensive experience engaging with strategists, product managers, engineers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence
• Experience recruiting, coordinating, developing, and managing a team
• Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership)
• Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team

Benefits

• paid time off
• paid leave for parents and caregivers
• retirement savings plan
• wellness support
• health benefits including medical, prescription drug, dental, and vision coverage