Lead Food Runner

Union Square Hospitality Group
Boston, MA
Category Hospitality
Job Description
Role Overview

The Lead Food Runner is a liaison between the kitchen and service teams, responsible for expediting and keeping track of pacing, ensuring that food gets delivered to guests in a timely and hospitable manner.

What You Will Do

Consistently support a culture of Enlightened Hospitality, demonstrate a passion for food and hospitality, and follow proper steps of service to deliver food to guests in an accurate, efficient, and hospitable manner.

Why It Might Be a Fit

The Lead Food Runner must possess strong communication skills, have the ability to mentally and physically multi-task, and remain calm under pressure.

Requirements

  • 1+ years' experience in a Food Runner position, or similar role in a similar environment
  • Ability to walk or stand for long periods of time
  • Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
  • English fluency and additional languages preferred, but not required

Benefits

  • Competitive pay: Hourly rate of $6.75/hour plus tips
  • Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
  • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
  • Time to recharge: Generous paid time off and paid parental leave to support life outside of work
  • Invest in your future: A matched 401(k) plan to help you grow long-term savings
  • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
  • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
  • Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
  • Convenience & flexibility: Parking subsidy and pre-tax commuter benefits for transit
  • Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
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