Lead Guest Service Representative

O'Reilly Hospitality Management
Belgrade, MT
Category Hospitality
Job Description
Role Overview

Join our team as a Lead Guest Service Representative at EVEN Hotel Belgrade. We're a forward-thinking company that offers opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, and philanthropic outreach efforts. We're committed to empowering Team Members throughout all levels of leadership.

What You Will Do

Provides shift leadership and operational support to the Front Desk team, leads by example in providing world-class guest service, and assists in resolving guest concerns and requests.

Why It Might Be a Fit

We're seeking supportive, collaborative, and detailed-oriented people to join our team. As a Lead Guest Service Representative, you'll have opportunities for growth and career advancement, and you'll be part of a company that offers a 401(k) and Roth 401(k) with company match, health, dental, vision, and life insurance, paid time off, and growth potential.

Requirements

  • High school diploma or GED preferred
  • Minimum of one (1) year of front desk, guest service, or hospitality experience required
  • Previous experience serving as a lead, trainer, or shift leader in a hotel or customer service environment preferred

Benefits

  • 401(k) & Roth 401(k) with company match
  • Health, Dental, Vision & Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • Growth Potential and Career Advancement
  • Hotel/Restaurant Travel Perks & Discounts
  • Earned wage access through DailyPay on day one
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