Lead Guest Services Team Member

Pilot Company
Cheyenne, WY
Category Hospitality
Job Description
Pilot Company, a leading network of travel centers with over 750 retail and fueling locations, is seeking a Lead Guest Services Team Member. The role involves processing customer transactions, maintaining a clean workspace, and providing excellent customer service. The company emphasizes a people-first culture and commitment to giving back.

Requirements

  • Process cash, credit, and debit transactions
  • Complete shift reports and close out procedures
  • Maintain an organized and clean work area
  • Follow company guidelines for selling restricted merchandise
  • Handle guest complaints
  • Assist with other travel center functions

Benefits

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
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