Lead Guest Services Team Member

Pilot Company
Canton, OH
Category Hospitality
Job Description
Pilot Company is seeking a Lead Guest Services Team Member to process merchandise and fuel transactions. The role involves handling cash, credit card sales, maintaining a clean work area, providing excellent guest service, and adhering to company guidelines. This position contributes to the smooth operation of travel centers and supports the company's commitment to the people-first culture.

Requirements

  • Process cash, credit, and debit transactions.
  • Complete end-of-shift reports.
  • Maintain a clean work area.
  • Handle guest complaints and resolve conflicts.
  • Assist with travel center functions (deli, cleaning, etc.).

Benefits

  • Fuel Discount
  • Medical Plan
  • Dental Plan
  • Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
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