Role OverviewLead and manage the host team to ensure outstanding guest service and smooth seating operations during all shifts. Collaborate with restaurant management, servers, and kitchen staff to coordinate seamless guest experiences and address any service issues promptly.
What You Will Do
Manage reservations, waitlists, and guest flow to optimize seating efficiency and minimize wait times. Maintain the highest levels of guest service, ensuring consistency with the restaurant's brand and hospitality standards.
Why It Might Be a Fit
Foster a positive team environment, guiding hosts to work effectively together and support each other. Drive team engagement and development through ongoing coaching, mentoring, and training initiatives.
Requirements
- High school diploma or equivalent education
- Minimum 3–5 years of experience in a supervisory role in a restaurant, hospitality, or upscale food and beverage environment
- Strong knowledge of front-of-house operations, including guest seating management, reservation systems, and customer service best practices
- Excellent verbal and written communication skills in English
- Ability to stand or walk for a minimum eight-hour shift
- Physical capability to handle typical front-of-house duties
- Ability to twist, reach, bend, push, pull, and carry items as necessary to support daily operations
- Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
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