Lead Host Person - Delilah

As a Lead Host Person at Delilah, you will serve as the leader of the host team and the primary ambassador of the guest arrival experience. This role is responsible for orchestrating the flow of the dining room, maximizing table inventory, and ensuring seamless communication between the Host Team, Management, Culinary Team, and Front-of-House Service Team.

What You Will Do

Lead and support the Host Team in delivering exceptional guest service and maintaining Delilah and Wynn service standards. Develop and execute strategic seating plans, coordinate guest seating, reservation management, and table inventory to optimize operational efficiency and revenue opportunities.

Why It Might Be a Fit

The Lead Host Person plays a critical role in creating a sophisticated, personalized, and memorable first impression while maintaining the highest standards of luxury hospitality and Forbes Five-Star service. The ideal candidate will have a minimum of three (3) years of experience as a Host Person, Lead Host, Maître d', or similar guest-facing leadership role within a luxury fine dining, upscale hospitality, or Forbes-rated environment.

Requirements

• Minimum of three (3) years of experience as a Host Person, Lead Host, Maître d', or similar guest-facing leadership role within a luxury fine dining, upscale hospitality, or Forbes-rated environment
• Previous leadership, training, coaching, or supervisory experience
• Demonstrated knowledge of luxury dining service standards, reservation management, and guest relations
• Strong understanding of dining room operations, table management strategies, and service sequencing
• Experience utilizing reservation management systems such as SevenRooms, OpenTable, Resy, or similar platforms
• Excellent verbal and written communication skills
• Proven ability to remain poised, professional, and solution-oriented in fast-paced and high-profile environments
• Strong organizational, multitasking, and decision-making skills with exceptional attention to detail
• Ability to recognize and personalize service for returning guests, VIPs, celebrities, and high-profile clientele
• Confidence and professionalism when managing guest flow, reservation conflicts, and challenging situations
• Ability to lead by example while inspiring and motivating teammates to exceed service expectations
• Valid Southern Nevada Health District Food Handler Safety Training Card and any additional licenses or work cards required by local, state, or company regulations