Role OverviewManages office activities and operations, including personnel, clinical staff, and patient experience. Maintains customer service skills, enforces company policies, and ensures timely workflow. Prepares reports and maintains records.
What You Will Do
Provide customer service, maintain policies and procedures, train new personnel, and prepare reports. Manage office productivity, maintain performance documentation, and assist with marketing activities.
Why It Might Be a Fit
The ideal candidate has excellent customer service skills, familiarity with company policies and healthcare regulations, and experience in a medical setting. Leadership skills and ability to adapt to various situations are essential.
Requirements
- Excellent customer service skills
- Familiarity with company policies and healthcare regulations
- High School diploma or equivalent
- Knowledge of Microsoft Office products
- Knowledge of business office procedures
- Excellent oral and written communication skills
- Ability to greet patients and answer phones in a professional manner
- Ability to establish and maintain effective working relationships
- Utilize time management skills
- Recognize, evaluate, solve problems, and correct errors
- Maintain productivity and work independently
- Planning and organization skills
- Ability to adapt to a variety of situations and personnel
- Project management skills
- Ability to manage people effectively toward company goals
- At least 2 Years of Medical Assistant Skills and Insurance Verification
- 1 Year of Leadership in a Medical Setting
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