Lead Monitor

Volunteers of America Los Angeles
Los Angeles, CA
Category Healthcare
Job Description
Role Overview

The Lead Monitor will arrange, coordinate, supervise, mentor, and oversee the Monitors' efforts to provide security of the program premises, and safety for program clients, visitors, and employees. The Lead Monitor will provide Safety Training to the Monitor staff, and provide ongoing safety oversight.

What You Will Do

Assign shifts, ensure that Monitors are scheduled around the clock, plan personal shifts to observe each shift during the week. Train Monitors in program operations, safety, and security expectations and procedures. Oversee operations for safety practices, provide ongoing safety leadership.

Why It Might Be a Fit

The Lead Monitor will be responsible for ensuring the safety and security of the program premises, and will be expected to act as a role model for participants at all times. The ideal candidate will have experience in the general security field, and/or social services/human services, and/or customer service experience.

Requirements

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
  • One year of proven college coursework, or completion of Careers for a Cause (C4C) or other homeless training course with a certificate can substitute for the experience requirement
  • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws

Benefits

  • Competitive medical, dental, vision, and retirement benefits
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