Lead Office Technician

ManTech
Albuquerque, NM
Job Description
Role Overview

Join MANTECH, a trusted partner to the Department of Defense, to shape the future of defense with advanced tech and innovative solutions. As a Lead Field Office Technician, you will provide technical support and assistance to the U.S Army Corps of Engineers (USACE) OCIO/G-6, delivering world-class IT services and responsive customer support.

What You Will Do

Provide on-site technical support, lead technical teams, and deliver vital solutions that strengthen the IT foundation with secure, innovative, and modernized technological solutions for the USACE.

Why It Might Be a Fit

This role requires a motivated, career and customer-oriented individual with excellent technical knowledge of hardware, software, and network troubleshooting, and proficiency in remote support tools and ticketing systems.

Requirements

  • Bachelor’s degree with 10+ years of experience in IT and field/user support roles
  • Excellent technical knowledge of hardware, software, and network troubleshooting
  • Proficiency in remote support tools and ticketing systems
  • Willingness to travel extensively for field office support
  • CompTIA A+ or Microsoft Certified: Modern Desktop Administrator certification
  • DoD 8140 IAT Level II certification

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Life insurance
  • 401(k) or other retirement plan
  • Paid time off
  • Holiday pay
  • Travel reimbursement
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