Role OverviewGuitar Center Distribution is seeking a team lead to oversee the case seal team in the shipping department. The team lead will perform operational tasks, monitor procedures, and train associates.
What You Will Do
The team lead will perform department operational tasks, monitor and assist associates, train associates, and ensure reports are accurate and completed in a timely manner.
Why It Might Be a Fit
The ideal candidate will be able to provide effective coaching, feedback, and guidance to others, develop cooperation and teamwork, and understand customer service principles.
Requirements
- High School Diploma or GED
- 2 years of relevant work experience
- Coaching: Able to provide effective coaching, feedback, and guidance to others.
- Collaboration: Able to develop cooperation and teamwork while participating in and leading groups, working toward solutions which generally benefit all involved parties.
- Customer Focus: Understands customer service principles and the importance of providing an excellent customer experience.
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