Role OverviewActs as the internal and external point of contact and coordinates the day-to-day operations of the front desk and medical records. Serves as the lead in clerical/administrative components of patient encounters as a member of the care delivery team.
What You Will Do
Serves as a mentor and lead for all clerical and administrative functions to support patient care delivery. Provides education, communication, and support to colleagues within the practice group. Verifies insurance and potential necessity for pre-authorization.
Why It Might Be a Fit
Ability to work effectively in a dynamic customer service environment with interruptions and changing priorities. Ability to establish and develop positive and collaborative relationships with staff, clinicians, and leadership within the practice.
Requirements
- High School Diploma/GED
- 1 year Experience in a customer service role
- 2 years Experience in a physician practice
- Ability to work effectively in a dynamic customer service environment
- Ability to establish and develop positive and collaborative relationships
- Ability to maintain accuracy and compliance with detailed-oriented responsibilities
- Ability to coach or mentor colleagues
- Knowledge of medical terminology
- Must have achieved all available PSR badges and completed all applicable EMR trainings
Benefits
- Dental insurance
- Vision insurance
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