Lead Physical Security Service Technician (Access Control & CCTV)

The Cook & Boardman Group
Cary, NC
Category Security
Job Description
Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow.

Requirements

  • Provide support to Project Manager(s)
  • Point of contact for team resources
  • Secondary Point of contact for clients
  • Conduct weekly project update meeting with PM’s
  • Assigned duties as needed
  • Attend kick-off meeting and/or calls with client, project managers and account managers.
  • Verify SOW with PM, review with Technician(s) and/ or Sub contractor.
  • Perform jobsite visits (as needed) to verify site conditions, points of connection, installation and space access.
  • Verifying materials are on order, quantities and receipt to ensure little to no project delays.
  • Manage client relationships that may fall outside of direct project team
  • Work closely with sales team to identify new opportunities with existing accounts
  • Provide documentation and organization services for Program Manager(s)
  • Assist Project Managers in managing large, complex strategic accounts that may have multiple simultaneous projects

Benefits

  • Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
  • Work-Life Balance: Generous paid time off for rest, family, and self-care.
  • Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
  • Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
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