Lead Refunds Specialist

Radiology Partners
Austin, TX
Category Healthcare
Job Description
Role Overview

Lead daily payment posting and refund operations, coordinating workloads, supporting teammates, and ensuring timely, accurate processing of payments and refunds. Serve as the primary point of contact for payment posting and refund-related issues.

What You Will Do

Post electronic and manual payments, resolve payer edits, research unidentified payments, and process credit balances and refund requests. Train, mentor, and provide performance feedback to teammates.

Why It Might Be a Fit

Strong communication, analytical, and problem-solving skills with exceptional attention to detail and the ability to work independently in a fast-paced environment. Demonstrated leadership, organizational, and collaboration skills.

Requirements

  • Associate’s degree preferred or equivalent combination of education and work experience
  • 3+ years of revenue cycle experience with strong knowledge of payment posting, refunds, EOBs, EFTs, ERAs, and payer reimbursement processes
  • Working knowledge of Medicare, Medicaid, commercial payer payment posting, reimbursement policies, and revenue cycle operations

Benefits

  • Competitive Benefits package
  • Compensation Reviews
  • Career Growth Opportunities
  • Generous PTO Plans
  • Paid Holidays
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