Role OverviewLead Alterations Specialist is responsible for completing all fittings and alterations to the high standards of David's Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service.
What You Will Do
Welcome all customers with genuine, and friendly enthusiasm over the phone and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Responds promptly to all customer questions by providing product and service information. Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service.
Why It Might Be a Fit
Prior seeing experience required, preferably in bridal and/or special occasion production environment. 1-2 years prior retail experience in an apparel or specialty store environment. Prior experience with computerized POS system and ability to use one.
Requirements
- High School Diploma or degree
- Prior seeing experience required, preferably in bridal and/or special occasion production environment
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior experience with computerized POS system and ability to use one
Benefits
- Generous Dream Maker Discount After First Pay Period
- Referral Incentive Program
- Dayforce Wallet – Get Paid Early!
- Health/Dental/Vision Insurance
- 401K Program
- Paid Vacation, Wellness Days & Holidays, including your Birthday off!
- Pet Benefits
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