Lead Support Specialist-Front Desk Associate, Housing

Requirements

• Actively monitors site activities.
• Assures that program participants follow all program rules and regulations.
• Enforces safety and security of the building at all times.
• Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility.
• Explains program rules and building policies to participants and visitors.
• Exercises responsible communication with participants and staff including maintaining a daily log, completing incident reports, maintaining client confidentiality, and any other designated record keeping.
• Responds to emergencies in the building and contacts emergency services as needed.
• Maintains ethical practices and professional boundaries in relationships with participants, staff, outside individuals, and community agencies.
• Provides participants with guidance and support on an informal basis as needed.
• Serves as a liaison between participants and Case Managers, while serving as the ongoing contact to the participants.
• Participates in staff meetings, in-service training, outside training events, and additional training as deemed necessary to maintain personal growth and development, as well as professional competence.
• Provides internal and external resources to participants and visitors as requested.

Benefits

• Health, Dental, and Vision insurance
• Life and Long-Term disability insurance
• Retirement plan with company contribution
• Generous paid time off
• 12 annual holidays
• Tuition Reimbursement