Lead Technology Project & Program Manager - Business Transformation

Wolters Kluwer
Waltham, MA
Job Description
Lead Technology Project & Program Manager - Business Transformation. This is an exciting opportunity to join a healthcare information technology business in the role of Lead Technology Project & Program Manager - Business Transformation. The Lead Technology Project & Program Manager will work closely with cross-functional business partners to define business needs and produce solutions in support of Health transformation initiatives.

Requirements

  • Engage and lead customers, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company and Health strategies
  • Leverage Lead to Revenue expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areas
  • Identify, document, and communicate business challenges and needs for use in design and implementation of business solutions
  • Analyze, model, optimize, and implement business processes and process flows, information and information flows, and business rules
  • Identify and leverage appropriate technology and applications to quantifiably improve business operations
  • Effectively manage expectations from business and engage technical teams to drive results
  • Facilitate project intake and cross-functional prioritization; collaborate with Product Owners to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final product
  • Work closely with scrum teams in the implementation of system solutions, supporting development and testing as needed
  • Drive solution adoption by applying effective Change Management principles throughout project lifecycle
  • Track solution performance to ensure expected outcomes are achieved
  • Provide system support and training as needed

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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