Role OverviewProvide direct leadership to tour guides, serve as an ambassador for Ryman Auditorium, and conduct guided tours. Responsibilities include creating a daily schedule, rotating staff members, and providing excellent customer service.
What You Will Do
Conduct guided tours, provide customer service, rotate staff members, assign set-up and strike duties, and handle guest issues and complaints.
Why It Might Be a Fit
Ideal candidate has public speaking skills, good oral and listening communication skills, and minimum one year experience in customer service.
Requirements
- High School diploma or Equivalent
- Public speaking skills
- Good oral and listening communication skills
- Minimum one year experience in customer service
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