Lead Veterinary Receptionist

Northside Veterinary Clinic
Brooklyn, NY
Category Healthcare
Job Description
Northside Veterinary Clinic is seeking a full-time lead veterinary receptionist to be the welcoming face at the front desk, delivering knowledgeable and empathetic customer service. This role focuses on ensuring smooth appointments and strong client relationships through communication of veterinary care, administrative tasks, and handling client concerns. The company values a team-oriented environment and invests in employee growth.

Requirements

  • Manage front desk operations and ensure a welcoming environment.
  • Supervise and train reception staff.
  • Address client concerns with professionalism and empathy.
  • Process payments, manage invoicing, and schedule appointments.
  • Maintain a clean, organized, and client-ready environment.

Benefits

  • Medical, dental, vision, and retirement
  • Employee pet discount
  • Paid time off
  • 401(k) with a generous company
  • Employee referral bonus
  • Hands-on training and mentorship
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