Leader In Training (Full-Time)

Buckle
Any Location, UT
Category Retail
Job Description
The Leader in Training (LIT) and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management to develop sales, recruit new Teammates and provide leadership.

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Teammate Recruiting, Training and Development
  • Maintain a positive attitude at all times creating a positive floor culture
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks
  • Visual Merchandise Management
  • Own and influence product through zone ownership
  • Track Results
  • Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
  • Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Operations
  • Ability to work a flexible schedule
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (POS) procedures
  • Appropriately handle calls from Corporate Office
  • Know Buckle guidelines when handling returns and exchanges
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
  • Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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