Learning and Development Lead

The Learning and Development Lead is responsible for planning, developing, implementing, and continuously improving NarraSoft's employee training and development programs.

What You Will Do

The role involves identifying training needs, assessing performance gaps, designing and facilitating learning programs, and evaluating their effectiveness in improving employee capabilities and workplace performance.

Why It Might Be a Fit

This role requires strong communication, interpersonal, presentation, and training facilitation skills, as well as knowledge of learning principles, instructional design, and training evaluation methodologies.

Requirements

• Bachelor's degree in Human Resources, Psychology, Education, Business Administration, Organizational Development, or a related field.
• At least three (3) years of relevant experience in training and development or a related function, preferably with hands-on experience independently designing and delivering training programs.
• Demonstrated experience in training needs assessment, instructional design, facilitation, and training evaluation.
• Experience collaborating with department heads, supervisors, or operational teams to identify and address employee performance gaps.
• Strong communication, interpersonal, presentation, and training facilitation skills.
• Knowledge of learning principles, instructional design, and training evaluation methodologies.
• Strong analytical and problem-solving abilities, including interpreting performance data and translating operational challenges into measurable learning objectives.
• Excellent organizational, documentation, project management, and stakeholder coordination skills.
• Ability to independently manage multiple training initiatives, prioritize responsibilities, and deliver results with appropriate guidance from the HR Manager.
• Resourceful, proactive, detail-oriented, and capable of developing practical learning solutions.
• Proficiency in Microsoft Office, Google Workspace, virtual training platforms, and relevant learning technologies.
• Familiarity with learning management systems, digital learning tools, or e-learning development platforms is an advantage.
• Experience coordinating with third-party training providers or vendors, including sourcing, evaluation, and training arrangements, is an advantage.