Learning and Development Specialist

The Learning and Development Specialist supports the day-to-day administration and operation of the enterprise Learning Management System (LMS). Maintains accurate learning records, processes assignments and registrations, publishes and tests digital learning content, runs standard reports, resolves routine user issues, and follows established governance, security, and quality standards. Works with internal customers and system partners to provide a reliable, user-friendly learning experience across company affiliates.

What You Will Do

Complete LMS administration, including approved user updates, role-based security changes, catalogs, curricula, certifications, notifications, assignments, scheduling, waitlists, and recurring compliance activities. Run, validate, and distribute standard reports for compliance, completions, and learning activity; identify discrepancies and escalate material issues. Resolve routine user and system issues, document requests, and escalate issues that require configuration, policy, integration, or vendor decisions.

Why It Might Be a Fit

The ideal candidate will have a strong attention to detail, customer service, organization, and written and verbal communication skills. Ability to follow documented processes, protect confidential information, manage competing deadlines, and work effectively with users and partners. Working knowledge of Excel and digital accessibility basics.

Requirements

• Bachelor’s degree in a related field.
• 3 years of experience supporting or administering a learning management system or comparable technology platform.
• Proficiency in standard reporting, and routine technical troubleshooting.
• Strong attention to detail, customer service, organization, and written and verbal communication skills.
• Ability to follow documented processes, protect confidential information, manage competing deadlines, and work effectively with users and partners.
• Working knowledge of Excel and digital accessibility basics.

Benefits

• Competitive Salary
• 401k Savings plan w/ company matching
• Pension plan
• Paid time off
• Paid Holiday time
• Medical, Prescription Drug, & Dental Coverage
• Tuition Assistance Program
• Employee Assistance Program
• Wellness Programs
• On-site Fitness Centers
• Bonus Plan