Learning & Development Manager

Nemacolin
Wharton Township, PA
Category Education
Job Description
The Learning & Development Manager is responsible for designing, implementing, and continuously enhancing training programs that uphold and elevate the Nemacolin's luxury service standards. This role plays a critical part in cultivating a culture of excellence, ensuring all associates deliver exceptional guest experiences aligned with Forbes Five-Star standards.

Requirements

  • Minimum of 5 years of progressive experience in Learning & Development within luxury hospitality environments
  • Proven track record in teaching, facilitation, and training program development
  • Demonstrated expertise in curriculum design and instructional development
  • Strong working knowledge of Forbes Five-Star standards and luxury guest service expectations

Benefits

  • Competitive compensation
  • Comprehensive benefits offerings
  • Attractive 401(k) program
  • Paid time off
  • Housing
  • Educational support
  • Professional development support
  • Savings across resort dining, retail, spa, and experiences
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