Role OverviewWe're hiring a Learning Specialist to help lead customer onboarding and training modules with precision and hospitality. You'll be one of the first faces users see as they navigate new technology in our platform. You'll ensure users walk away capable and confident in their use of BusRight.
What You Will Do
Deliver onboarding training modules to new customers, manage customers through the onboarding process, and refine training materials. You'll also deliver in-person training and travel onsite with clients.
Why It Might Be a Fit
You're a great fit if you have 2+ years in a customer-facing training role, experience running virtual trainings, and exceptional communication skills. You should be highly organized, empathetic, and passionate about education.
Requirements
- 2+ years in a customer-facing training, onboarding, implementation, or PK-12 teaching role
- Experience running virtual trainings, live demos, or classrooms
- Exceptional communication skills
- Highly organized and comfortable juggling multiple accounts
- Curious mindset and ability to adapt teaching style
- Empathy-driven and ability to meet learners where they are
Benefits
- Competitive compensation
- Equity
- Benefits
- Flexibility of remote work
- Culture built on trust, relationships, and collaboration
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