Role OverviewThe Leasing Agent is responsible for providing administrative and leasing support for assigned property, establishing an inviting atmosphere for prospective residents and guests, and providing superlative customer service to current residents. They maintain knowledge of Company's policies and procedures, as well as applicable housing laws and regulations.
What You Will Do
The Leasing Agent will provide first-line customer service, lead tours of the property, track referrals, develop and maintain reference books, and process lease applications. They will also prepare leasing checklists, collect rental deposits, and complete lease files.
Why It Might Be a Fit
The ideal candidate will have a high school diploma or equivalent, 1 year of experience in multi-family property management, and knowledge of HUD programs. Proficiency in Yardi and Microsoft Windows is preferred, and excellent customer service skills are required.
Requirements
- High School Diploma or equivalent
- 1 year experience in multi-family property management
- Experience in affordable housing
- Experience with Low Income Housing Tax Credit Program and/or Hope 6
- Knowledge of HUD programs including but not limited to HOPE 6 and project-based Section 8
- Proficiency in Yardi
- Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
- Excellent customer service skills
- Valid driver's license
- Insured vehicle
- Ability to travel (between properties)
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