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Leasing Consultant at Flathouse Studios

NHE, Inc.
Greenville, SC
Category Sales
Job Description
Leasing Consultant is the company's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close. Ensures the successful leasing of apartments by adhering to community policies and procedures during the application process.

Requirements

  • Demonstrate strong sales skills to both internal and external customers.
  • Manage the sales process from start to finish to achieve sales goals.
  • Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered “lost” or "closed".
  • Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts.
  • Answer questions and tour apartment homes to determine the needs of potential residents.
  • Close the sale/renewal by effectively communicating the value of the community and NHE’s commitment to delivering a quality living environment and home.
  • Maintain closing ratio based upon the needs of the community.
  • Monitor and follow-up on pending renewal offers.
  • Demonstrate customer service skills to both internal and external customers.
  • Create and maintain excellent ongoing relationships with potential and current residents.
  • Use customer service skills to take resident requests, address resident concerns and resolve them effectively and efficiently.
  • Help plan, schedule, organize and communicate resident functions as needed to promote resident retention and increase resident satisfaction.
  • Participate in social media marketing to obtain traffic and assist with brand management.
  • Utilize tools and resources to assess community’s market position in surrounding sub-market to maintain the advantage above the competition.
  • Prepares and assists with all leasing paperwork in a timely and accurate manner.
  • Maintain professional demeanor at all times.
  • Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks.
  • At the Community Managers and/or the Assistant Community Managers direction responsible for other administration functions including but not limited to accounting and payroll related functions.

Benefits

  • HDHP Health Insurance Plan
  • PPO Health Insurance Plan
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays
  • Up to 130 hours of PTO
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