Leasing Consultant

Hanover Company
Charlotte, NC
Category Customer Service
Job Description
Role Overview

The Leasing Consultant will deliver exceptional service in all interactions with prospects and residents, conduct tours, and manage the leasing process. They will also develop a strong understanding of lease documents and ensure completion and compliance prior to resident move-in.

What You Will Do

The Leasing Consultant will strive for Five by meeting or exceeding expectations for secret shops, build and maintain strong marketing relationships, and assist with advertising material preparation and planning. They will also conduct daily inspections, identify and report liability or maintenance issues, and assist with resident lease renewals, transfers, and move-outs.

Why It Might Be a Fit

The ideal candidate will have strong customer service skills, organizational and time-management skills, and excellent attention to detail. They will also be able to work collaboratively in a team-oriented environment and have a positive attitude.

Requirements

  • Strong customer service skills
  • Strong organizational and time-management skills
  • Excellent attention to detail
  • Knowledge of Entrata or similar property management software
  • Intermediate skill level in Microsoft Office Suite

Benefits

  • Competitive salary
  • Quarterly bonuses
  • Upward mobility
  • Paid time off (vacation, sick, holiday)
  • Comprehensive medical, dental, vision, life, and disability insurance plans
  • Flexible spending accounts
  • 401(k) with company match
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