Role OverviewThe Leasing Consultant will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. They will interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
What You Will Do
The Leasing Consultant will generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes. They will also maintain accurate and detailed records of traffic activity, follow up with prospective residents, and convert phone traffic into scheduled appointments.
Why It Might Be a Fit
The ideal candidate will have excellent customer service and interpersonal skills, prior experience in Yardi Voyager or another equivalent system, and basic level knowledge with Microsoft Office Suite. They will also be able to work independently, prioritize effectively, and cope with and defuse situations involving angry or difficult people.
Requirements
- High school diploma is required.
- Minimum of one year of previous sales experience is preferred.
- One year of previous residential leasing experience is preferred.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Prior experience in Yardi Voyager or another equivalent system is preferred.
- Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
- Sensitivity to confidential matters is required.
- Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
- Ability to relay technical concerns with adequate detail, quickly and accurately.
- Capability to read, write, comprehend, and converse in English.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
- Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
- Must comply with all safety requirements.
Benefits
- Medical, dental, vision, and mental health coverage options.
- Competitive pay plus basic life insurance and matching 401(k) contributions.
- Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
- Mentoring.
- Professional development.
- Discounts.
- Tuition reimbursement.
- Robust recognition program.
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