Leasing Manager

The leasing manager is responsible for overseeing activities related to apartment rentals, move-ins and move-outs, and lease renewals. The leasing manager is also responsible for marketing and interacting directly with prospective and current residents in order to achieve maximum occupancy and ensure resident retention and client satisfaction.

What You Will Do

Conducts training, facilitates regular meetings, and coaches leasing consultants in order to obtain optimal performance. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes.

Why It Might Be a Fit

Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Excellent customer service and interpersonal skills with the ability to relate to others.

Requirements

• High school diploma is required.
• Minimum of one year of residential leasing and/or management experience is required.
• Prior experience with a revenue management system is required.
• Prior experience in Yardi or another equivalent property management system is required.
• Prior experience with customer reputation management tools is required.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly, and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401(k) contributions.
• Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Robust recognition program.