Legal Customer Success Consultant

LexisNexis
Dayton, OH
Category Customer Service
Job Description
Role Overview

This is a hybrid role to our Miamisburg, Ohio office. As a Legal Training Consultant, you will become an expert on the use of LexisNexis products and provide education and support to legal professionals. You will retain and grow revenue within assigned accounts and/or territory.

What You Will Do

Providing consultative services to legal customers and prospects, communicating with customers to understand their challenges, delivering customer presentations and trainings, and partnering with sales to grow revenue.

Why It Might Be a Fit

You will enjoy providing education and support to legal professionals, and you will have the ability to build solid relationships internally and externally.

Requirements

  • Juris Doctor, or comparable experience in a paralegal role
  • Excellent verbal and written communication skills
  • Comfortability with delivering presentations and trainings in a virtual environment
  • Excellent proven sales and/or training experience
  • Legal research experience or expertise using LexisNexis tools
  • Ability to effectively partner and collaborate across teams with different functions
  • Ability to build solid relationships internally and externally

Benefits

  • Healthy work/life balance
  • Wellbeing initiatives
  • Shared parental leave
  • Study assistance
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