Lending Customer Service Representative - Bilingual (English/Spanish)

Apoyo Financiero
South San Francisco, CA
Category Banking
Job Description
Role Overview

We are seeking success driven customer service team players to provide exceptional customer service, process loans, and perform credit history analysis. Our team members will work in a fast-paced and rapid-growth company serving under-banked communities.

What You Will Do

Responsibilities include sales, loan processes, credit history analysis, money handling, collection activities, and marketing. You will also comply with company guidelines and procedures.

Why It Might Be a Fit

We offer a competitive salary, a generous Medical Benefit Package, paid training, paid holidays, paid sick days, and vacation days. Our company is stable, growing, and values its team members.

Requirements

  • Passionate for Sales
  • Superior verbal and written skills in English and Spanish
  • Familiar and comfortable with numeric data and accuracy with computer data entry
  • High integrity, responsiveness, professionalism, and personal boundaries
  • Timeliness, attention to detail, and accuracy
  • Self-motivated, attitude, and desire for professional growth
  • Strong analytical and problem-solving skills
  • Computer skills: Word, Excel, Typing speed 40 wpm minimum
  • Goal-oriented with the ability to work well under pressure
  • Positive attitude and ability to adapt to changes
  • Ability to learn quickly and multitask

Benefits

  • Competitive salary
  • Generous Medical Benefit Package (medical, dental, vision, life insurance, 401K retirement plan)
  • Paid training
  • Ten paid holidays
  • Nine paid sick days
  • Three paid bereavement days for direct family members
  • Vacation days
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