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Liability Claims Specialist
Central Insurance Company
Alpharetta, OH
Category
Risk and Compliance
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Job Description
We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry. Our employees have the opportunity to fully utilize their talents and bring their best self.
Requirements
Manage an assigned volume of casualty claims within Personal and Commercial underwriting verticals
Investigate, evaluate, negotiate, and settle assigned claims within authority limits
Develop and follow strategic action plans throughout the life of each file
Provide proactive hospitality by setting expectations, building rapport, and responding to requests in a timely manner
Build relationships and communicate effectively with agency partners, internal and external stakeholders
Conduct thorough and proactive liability claim investigations including the use of ISO
Implements proper recognition, investigation, referral and communication regarding subrogation
Set accurate initial reserves promptly and review them regularly in the context of probable exposure
Manage liability files through swift resolution of exposures that warrant settlement
Detects and mitigates fraud when investigating claims
Maintain appropriate consideration of file expenses and utilizes approved suppliers
Manage paid losses appropriately; pays what is fair and owed, settles claims at the optimal time in the life of the file
Monitor and collaborate with defense counsel on litigation strategy and development through the litigation process
Assists team development with subject matter expertise learning, and onboarding assistance
Complete training as assigned
Handle special projects as assigned
Benefits
Extensive health and wellness benefits
Flexibility and work-life balance
Long-term financial security
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