Role OverviewAs a Licensed Property & Casualty Insurance Agent, you'll be part of bringing humanity to business, working onsite in Charlotte, NC. You'll have ownership over resolving escalated or complex calls from customers.
What You Will Do
You'll answer incoming communications from customers, conduct research to provide answers, and some upselling of products or services to existing customers may be required.
Why It Might Be a Fit
You'll be the difference between a customer's experience being average or exceptional, and you'll have opportunities for continuing education, career development, and a supportive culture.
Requirements
- Active Property and Casualty License
- 6 months or more of customer service experience
- High school diploma or equivalent
- Computer experience
Benefits
- Continuing education paid for by TTEC
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base pay of $21.50 per hour plus performance bonus opportunities
- PTO, tuition reimbursement, health and wellness incentives
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