Role OverviewThe Life Claims Supervisor will oversee daily team operations, ensure accurate and timely administration of life and annuity claims, and provide leadership, training, and support to team members.
What You Will Do
The role involves leading daily activities, overseeing onboarding and training, collaborating with other departments, administering claims, troubleshooting system issues, and preparing reports.
Why It Might Be a Fit
The ideal candidate will have a proven track record in Life and Annuity claims management, expertise in claims training, and demonstrated leadership and coaching ability.
Requirements
- proven track record in Life and Annuity claims management and operations
- expertise in claims training and monitoring productivity
- demonstrated leadership and coaching ability
- expert knowledge of Life and Annuity products, contract language, and claim regulations
- proven ability to handle multiple priorities with professionalism and poise
- strong analytical and problem-solving skills
- knowledge of tax implications of qualified and non-qualified annuity payouts, including 1099 processes
- experience with LifePro claims administration system is strongly preferred
- attention to detail and excellent customer service and organizational skills
- ability to effectively manage time and respond quickly to requests from leadership
- proficiency in Microsoft office (Outlook, Word, Excel)
Benefits
- annual cash bonus
- individual performance bonus
- hybrid work options
- life insurance
- health insurance
- dental insurance
- vision insurance
- 401(k) plan
- disability insurance
- paid time off
- holidays
- wellness programs
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