Loan Operations Senior Supervisor, South Bend, IN

1st Source Bank
South Bend, IN
Category Operations
Job Description
Responsible for training and supervising staff in Loan Operations Department, mentoring staff on handling complex transactions, and ensuring compliance with policies and procedures.

Requirements

  • Responsible for training and supervising assigned staff
  • Exercise usual authority of a supervisor concerning staffing, performance appraisals, salary recommendations, and terminations
  • Monitors daily workload levels
  • Communicates effectively with employees to provide coaching and feedback
  • Promotes a sense of teamwork within the team and company
  • Completes all compliance training
  • Processes Aircraft Loans, reviews loan submissions, initiates loan documentation, and follows up with sales and customers
  • Acts as a liaison to all Investor/Agency/MI Companies and responds to written communication received in the way of audit requests, repurchases, or other issues with regard to files
  • Ensures Quality Assurance audits are completed timely per investor/agency requirements
  • Reviews all monthly Quality Assurance reports and issues a management overview memo for all managers to review
  • Researches investor/agency guidelines for origination sources and staff when they are unclear about a guideline

Benefits

  • Paid Time Off
  • 401k Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Accidental Death and Dismemberment Insurance
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